Reception Department

RECEPTION DEPARTMENT

Dedicated - Friendly

The Reception Department is where the procedures for guiding, logging in and transferring patients to clinics are carried out.

With the motto: Welcome patients ENTHUSIASTICALLY AND THOUGHTFULLY, SYMPATHIZE WITH THE CONCERN OF PATIENTS AND THEIR RELATIVES. Reception staff always strive to bring the highest satisfaction to Customers.

1. The functions of the receiving department include:

• Receive, guide and advise on medical examination and treatment services at the Medical Center in a thoughtful and attentive manner;
• Support patients during examination and treatment at the medical center, provide information to patients on medical center regulations and procedures;
• Receive and guide customers and patients for examination and treatment under insurance, health check-ups, and recruitment check-ups under contracts with organizations.
• Receive feedback from customers and patients when questions and complaints occur.

2. Organizational Structure - Personnel

• Reception Counter No. 3, No. 4 - LOGIN FOR HEALTH CHECKUP DVN : Nguyen Thi Hien, Nguyen Thi Quynh Nuong
• Reception Counter No. 7, No. 8 – LOGIN FOR MEDICAL EXAMINATION AND TREATMENT : Pham Thi Xuyen, Trinh Thi Phuong
• Reception Counter No. 9 - PVI INSURANCE RECEPTION : Le Thi Thu Thuy
• Reception Counter No. 5 and No. 6 - CASHIER : Phan Thi Tu Dan, Lai Thi Lan
• Room B102: Reception room for VIETSOVPETRO HEALTH EXAMINATION